You can use the following Keyboard Shortcuts to navigate the Inbox:
Overall Navigation:
g then i |
Go to My Inbox |
g then a |
Go to Archived Conversations |
Shift + / |
Go to the Knowledge Base |
l then s |
Internal Note (staff) |
l then t |
Tags |
l then a |
Reply (all) |
l then e |
Edit Conversation |
(Esc) |
Cancel / Close |
Conversation List:
j |
Next Conversation |
(down) |
Next Conversation |
k |
Previous Conversation |
(up) |
Previous Conversation |
Reply or Note Field
(Enter) |
Newline |
(Ctrl-Enter) |
Submit / Post Message |
Other Shortcuts:
Drag to Archive: To move a conversation to Archive, simply drag it to the Archive header:
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