Texting (previously known as SMS or MMS) allows clients to send text messages from their mobile device directly to your Loop Inbox. These messages can be managed and replied to, sending a text message back directly to the client.
To configure a Texting Channel for your account, you will need to select a country then area code you'd like to associate with your Channel. Selecting the "Update" option will provision the number for your account. From there you'll be able to provide clients with that number to reach your Loop platform directly.
Please note that this specific provisioning feature for a Texting Channel is available to Loop Online customers exclusively at this time. Traditional Texting (SMS, MMS) avenues have not been altered for existing clients. Limited beta access for other Loop platforms coming soon: Please contact sales or your Benbria Support representative for more information.