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  1. Benbria Loop Knowledge Base
  2. Loop Knowledge Base
  3. Feature Walkthroughs

Feature Walkthroughs

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Articles about specific features - their purpose, how they work, how to administer and how to get the most from them.

  • Associating Tags to Users
  • Net Promoter Score Question Type
  • Assigning Conversations to Specific Team Members
  • Loop Guest Temperature (Sentiment) Analysis Accuracy
  • Loop Custom Field - Maintaining a Pick List
  • Loop Inbox App
  • Loop Custom Field - Creating a Pick List
  • Loop Inbox - Requests
  • Loop Inbox - Archive
  • Loop Inbox - Conversations
  • Sending Messages, Invitations to Customers
  • Loop Messenger Web Channel
  • Invitations
  • Loop Messenger - Invitation Stats
  • Loop OnDemand Web
  • Guest Temperature (Sentiment)
  • Broadcast Messaging
  • Broadcast Messaging: Detail & Future
  • Profanity
  • Auto-Tagging
  • Smart Fields
  • Out of Office
  • Trending Topics
  • Loop Device Management
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